Every question you should ask
before you hire us.

Because New Popin isn't a freelancer service — it's a structured consulting partnership. You're not paying for hours; you're paying for a system that generates compounding results. Most clients recover their full investment within 60–90 days through improved conversions and reduced ad waste.

Absolutely. Many clients begin with the Starter package to fix the foundation, then upgrade once they see the impact. Your progress carries forward — you never pay twice for the same work.

Yes. If your business has unique needs — an unusual catalog structure, a specific marketplace, or a complex tech stack — we'll build a custom scope. The free consultation call is the best place to start.

Optional monthly retainers are available after the Advanced package — covering ongoing PPC management, catalog health monitoring, and monthly performance reviews. We'll discuss this at the end of your initial project if it makes sense.

Starter: 1–2 weeks. Growth: 3–5 weeks. Advanced: 6–8 weeks. Timelines depend on catalog size and system complexity. We always set clear expectations in the kickoff call and communicate proactively if anything changes.

A 30-minute call where we look at your current listings, ad spend, analytics, and competitive position. We'll identify the biggest gaps and tell you honestly which package — if any — delivers the highest ROI for your situation. No sales pitch, no obligation.

We keep your time investment minimal — typically 2–3 hours per week for check-ins and approvals. You'll always know what we're doing and why. We do the heavy lifting; you stay in control of decisions.

Yes — read-only or user access to Seller/Vendor Central is required for most packages. We'll guide you through how to set this up securely. We never ask for admin credentials and return access at project end.

Listing and keyword changes typically show ranking movement within 2–4 weeks. PPC restructures show ACOS improvement within the first full billing cycle. Revenue impact is usually measurable within 60–90 days. We track all of this in the dashboards we build during your project.

Based on our engagements, clients see an average 3× sales lift within 90 days, −38% ACOS reduction on restructured PPC, and a 4.9× ROI on consulting investment within 6 months. Your results will depend on your starting point, category, and competitive landscape — we'll give you an honest forecast after the audit.

We don't make guarantees — no honest consultant can control Amazon's algorithm or market conditions. What we do guarantee is clear KPIs set upfront, transparent reporting throughout, and honest communication if something isn't working as expected.

Amazon is our primary expertise — Seller Central, Vendor Central, DSP, and the full Amazon advertising stack. We also work with brands on bol.com, Zalando, and other European marketplaces where our catalog and analytics methodology applies.

Yes — this is one of our most common engagements. We handle localised content briefs, category compliance, VAT guidance, and pan-EU PPC setup. See our case studies for an example of a UK brand we expanded to three European markets in 12 weeks.

Yes. Both platforms. We can also help you evaluate whether a switch or hybrid model makes sense — including the margin and data implications of Vendor Central that most consultants won't talk about honestly.

That's exactly what the free revenue audit is for. We'll review your catalog, challenges, and goals — and recommend the package that delivers the highest ROI. Most people come in unsure and leave with a clear, prioritised plan.

Email us at info@newpopin.com, message us on WhatsApp, or call +31 6 13 34 23 38. We reply within one business day to schedule a 30-minute call.

Nothing essential — we'll guide the conversation. It helps to have a rough sense of your current monthly Amazon revenue, your biggest frustrations, and your top 5–10 ASINs. But even if you just show up, we'll find what we need to find.